We are seeking a Customer Service Representative to join a great team located in Chandler! You will resolve customer questions and offer solutions to drive company revenue.
Responsibilities:
- Present and sell company products and services to new and existing customers
- Review statements and reports to determine eligibility of clients
- Receiving inbound calls and applications from potential clients through a variety of marketing resources
- Assisting customers by gathering information
- Maintaining a consultative relationship with the customer throughout the process
- Prospect and contact potential customers
- Resolve customer inquiries and complaints
- Set follow-up appointments to keep customers aware of latest developments
- Create sales material to present to customers
- 1+ years of previous experience in sales, customer service, or other related fields
- Familiarity with CRM platforms
- Ability to build rapport with clients
- Strong negotiation skills
- Deadline and detail-oriented
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